![]() However, while Amazon will not repair a customer’s broken Kindle if it was damaged for the above reasons, they are still happy to replace it with a new one!Ī new Kindle can be received as long as the warranty on the broken Kindle is still valid. While Amazon Kindle’s warranty will cover most issues, Amazon will not cover damages caused by the owner of the device or by a third-party (this includes repair shops). What are the Limitations for Amazon Kindle Warranty? If customers would like more clarification about what issues Amazon is able to fix, they are recommended to call customer service. There are many issues that a Kindle may develop that Amazon’s warranty may not be able to cover. ![]() Some possible types of issues that the warranty will cover are the following: What Type of Repairs Does Kindle Warranty Cover?Īmazon’s warranty will cover most damage repairs to a Kindle. The replacement Kindle will be sent immediately, and customers have 90 days to return their broken device. Customers can find out about estimated repair times when speaking with customer service! Will Amazon Replace a Dead Kindle?Īmazon is happy to replace a damaged Kindle, and will do so for free!Īs long as the warranty on the broken Kindle is still valid, customers can call customer service, and have a new device shipped to their house. The time frame for repairs will depend largely on the amount of damage to the Kindle as well as the estimated shipping times. If this data isn’t removed, there is a chance that it could end up being destroyed throughout the repair process, which Amazon is not responsible for and will not be able to restore. However, before a customer can send their kindle away for repairs, they are well ahead to remove any personal data, storage media, software and other necessary materials. Once customers have obtained this information, they can package and deliver their damaged Kindle to the address that was provided and have their Kindle repaired!Īmazon requests that customers either use the original packaging for their Kindle or equally protective packaging in order to prevent further damage when being shipped. If you’d like to learn more about how to claim a Kindle warranty, what types of repairs Kindle warranty covers and more, keep reading through this article to learn more about this topic! How Can I Claim Warranty on my Amazon Kindle?Īmazon Kindle users must contact customer service for information on obtaining warranty service for their device, as this information is not currently available on Amazon’s website. Additionally, the Kindle warranty can vary in each country. Customers can have most mechanical and electrical failures repaired such as electrostatic discharge, broken kindle frame, and more. 1.7 Conclusion Amazon Kindle Warranty In 2022Īmazon Kindle devices are covered by a 1-year warranty on both new and refurbished Kindle readers as of 2022.
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